What we do

Advice before action. Help when you need it.

Trusted Digital Advisor combines independent decision support, preventive digital safety, patient education, and practical remote help — without turning you into a ticket number.

Protect

Suspicious-message review

Emails, texts, calls, pop-ups, invoices, account warnings, and payment requests. We help you evaluate what you are seeing and choose a safer next step.

Decide

Buying & upgrade decisions

Phones, computers, tablets, software, subscriptions, internet plans, AI tools, and services. We help you decide whether to buy, upgrade, keep, repair, replace, or walk away.

Simplify

Everyday technology help

Device setup, settings, apps, accounts, photos, backups, printers, email, cloud services, accessibility, and routine technology questions.

Account & recovery readiness

We help you organize account access, recovery methods, password-manager use, and multi-factor authentication without taking custody of your passwords or codes.

Provider advocacy

Prepare for conversations with carriers, retailers, manufacturers, and internet providers. We can help you understand what they are proposing and what questions to ask.

Family coordination

When the person receiving service authorizes it, we can coordinate with an adult child or care partner while keeping the member in control of what is shared.

What we are not

Clear boundaries build trust.

  • We do not sell devices or recommend products because of commissions.
  • We do not ask you to give us passwords, PINs, authentication codes, recovery codes, or financial credentials.
  • We do not move money or authorize transactions for you.
  • We do not perform physical hardware repair.
  • We do not guarantee that a message, account, device, or situation is safe.
  • We are not a bank, attorney, accountant, investment adviser, law-enforcement agency, or emergency response service.
A helpful “no” is still part of the service. If something is outside our scope, we help you understand the next step and where to go.
See a plan that fits.

Memberships start at $29/month, or use us once for a specific question.

Plans & Pricing